Contact information

Need help with an order, delivery, return, product setup, or door compatibility? Our support team is here to help.

Customer support

Email us at support@sawherodoorlock.com. Please include your order number when contacting us about an existing order.

Customer support is available Monday to Friday, 9am–7:00pm.

Business information

Trade name: SAWHERO

Before you contact us

For return eligibility, review our Return & Refund Policy. For estimated delivery times, review our Shipping Policy.