Shipping policy

Shipping Policy

Order Processing

All orders are shipped from our US warehouse. We typically process and ship orders within 24 hours of placement (excluding weekends and public holidays).

Estimated Delivery Time

• Standard Shipping: 2 – 7 business days.

• Disclaimer: These timeframes are estimates based on our current data. Actual delivery times may vary and are subject to real-time updates from the carrier.

Shipping Partners & Liability

Please note that delivery is handled by our third-party logistics partners. We do not personally deliver the packages.

• Once a package leaves our warehouse, the carrier is responsible for the transit process.

• In the event of shipping delays or issues, we will contact the carrier on your behalf to investigate.

Customer Support

If you encounter any issues with your shipment, please contact us. We strive to provide updates as quickly as possible, typically within 24 hours (or sooner), depending on the response time from the logistics company.